My tech counselor finally emailed me back and said that I should call and get a new computer. He gave me the number and all I had to do was call. Being the procrastinator that I am, I still hadn't called by the time Friday came. Before I called my dad wanted to have one more go at trying to fix it. Luckily, he was able to fix it. Now I don't have to get a new computer and transfer all my documents to that computer. Now I can watch movies, I mean attend my classes on my own computer.